Terms of service

Terms of use

This Terms of Use is designed to ensure compliance with the laws and regulations that apply to Hai Nhan’s services. This AUP also protects the interests of all of our clients, as well as our goodwill and reputation.

1. Scope

This Terms of Use applies to the use of any product, service or website provided by Hai Nhan.

2. Cancellation

There are subjects to cancel or terminate at any time without notice to you, and you may not receive a refund due to the following reasons:

2.1. The client violate one of articles Information Technology Law.

2.2. The use of our services are related to a violation of Vietnamese laws.

2.3. The use of our services to send spam/ bulk email.

2.4. The use of our services to attack/ sabotage the website/ servers/ other systems.

2.5. The archives/ installation/ utilization of illegal sofware/ malkware/ spyware/ adware.

2.6. The illegal activities (hack/ crack/ attack) are encouraged/supported.

2.7. The payment is delayed/ refused.

3. Refund

You will be eligible for a refund in the following cases:

3.1. Client request a cancellation within the 30 days of the commencement of service - be only valid for website hosting service.

3.2. We provide suspension of your service.

4. Data

Hai Nhan ensures that all backups are completed successfully and reviews the backup process on all servers daily. This policy is designed to protect data to be sure it can be recovered in the event of an equipment failure, intentional destruction of data. We will not be responsible for any data and information that is lost/ corrupted.

5. Disruption of service

If service is interrupted, delayed, or otherwise limited  by a cause within our control, we will try to restore the affected services at least 24 hours to minimise disruption and inconvenience to you.

6. Limitation of liability

Hai Nhan shall have no liability for any indirect, incidental, special or consequential damages.

7. Modification

Hai Nhan reserves the right at any time to modify this regulation and to add new or additional terms or conditions on your use of the services without any notice.

8. Acceptable use

If you are using any Hai Nhan’s service, this Terms of Use applies to you. Every client of ours agrees to abide by this Terms of Use and is responsible for any violations.